Try the Gadecci mask for 60 nights. If you do not see a visible difference in your skin, return it for a full refund. No forms. No restocking fee. No questions asked. We cover the return shipping cost.
HOW THE 60-NIGHT TRIAL WORKS
Your 60-night trial begins on the day your order is delivered. You have 60 calendar days from that date to decide whether to keep the mask.
1. Email us at info@gadecci.com with your order number and the reason for your return.
2. We will respond within 24 hours with a prepaid return shipping label. You pay nothing to return the device.
3. Ship the device back using the label provided. Pack it securely — original packaging preferred but not required.
4. We process your full refund within 2 business days of receiving the returned device. Funds typically appear in your account within 3 to 7 business days depending on your bank or card provider.
To be eligible for a return under the 60-night trial:
- Your return request must be submitted within 60 days of your delivery date
- The device must be returned in a condition that allows us to confirm it has been used as intended
- The trial applies to one device per household
We do not require proof of daily use or a minimum number of sessions to qualify for a refund.
If you change your mind before using the device, you may return it within 60 days of delivery for a full refund. The device should be in its original packaging if possible.
DAMAGED OR DEFECTIVE ITEMS
If your device arrives damaged or develops a manufacturing defect during normal use, contact us immediately at info@gadecci.com with a photo of the issue. We will replace the device or issue a full refund at no cost to you, regardless of when the fault occurs.
AFTER THE 60-NIGHT WINDOW
Returns are not accepted after 60 days from delivery except in cases of manufacturing defects. If your device develops a fault after the trial period ends, contact us and we will assess your situation individually.
We currently offer one product. If you received a damaged or incorrect item, we will replace it at no charge. We do not offer exchanges for any other reason.
Refunds are issued to the original payment method used at checkout. We do not issue refunds in the form of store credit unless specifically requested. Shipping costs are non-refundable except in cases where the return is due to our error or a product defect.
To start a return or ask any questions about our refund policy, email us at info@gadecci.com. We respond within 24 hours Monday through Friday.
